North Lanarkshire Tribunal Unit

We are one of 5 bureaux within the unit that provides support for Benefit Manadatory Reconsideration and Appeals including a full income maximisation service and representation at Social Security Tribunals. Why not phone 01236 421447 and ask for an appointment with Carol?

Welfare Rights  Service within the Bureau and outreach

The Welfare Rights Service takes the advice into the outlying communities, ensuring that those most vulnerable people in our society have access to the information and advice they require. The service provides advice and information on a range of subjects.

• Benefits, which includes sickness, disability, unemployment, retirement, council tax, housing, child benefits and pension credits.
• Benefit Tribunal Representation Service for Clients
• Assistance for clients referred from North Lanarkshire McMillan Cancer Care Services
• Consumer, which includes goods & services, credit & finance, and consumer debts.
• Employment, which includes discrimination, dismissal, redundancy, employment debts and self employed issues.
• Housing, which includes mortgage/rent arrears, homelessness, housing conditions and neighbour issues.
• We also give advice and information on Legal, Relationship, Taxes, Utilities, Education, Health and other issues.

In addition to this, clients can also access other specialist services within the bureau, Debt Advice, Housing Advice, Patients Advisory Support Service, Money Advice Service and Pension Wise

The service is delivered by well trained and qualified staff/advisers. Clients can access information and advice on any one or several subjects. The service is Free, Confidential, Impartial and Independent.

The Outreach service has advice surgeries in the following venues:

Last Monday afternoon of the month ; Townhead Parish Church Hall 3:00pm to 4:00pm

Tuesday Evening: Glenboig Community Centre , 5:00pm to 6:00pm and then Muirhead Cultural Centre 6:00pm to 7:00pm.                                   

Thursday: Bargeddie Safety Zone 10.30am to 11.30am
Also sheltered 4 housing complexes within Coatbridge twice a month, phone for details.

A home visiting service is also available for the housebound

For further information or to arrange an appointment please contact:
Jacqui MacLeod Welfare Rights Officer: on 01236 449872

Coatbridge Citizens Advice Bureau
Unit 10 Fountain Business Centre
Ellis Street, Coatbridge, ML5 3AA.

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