Welfare Rights
The Welfare Rights Service takes the advice into the outlying communities, ensuring that those most vulnerable people in our society have access to the information and advice they require. The service provides advice and information on a range of subjects.
- Benefits, which includes sickness, disability, unemployment, retirement, council tax, housing, child benefits and pension credits.
- Benefit Tribunal Representation Service for Clients
- Assistance for clients referred from North Lanarkshire McMillan Cancer Care Services
- Consumer, which includes goods & services, credit & finance, and consumer debts.
- Employment, which includes discrimination, dismissal, redundancy, employment debts and self employed issues.
- Housing, which includes mortgage/rent arrears, homelessness, housing conditions and neighbour issues.
- We also give advice and information on Legal, Relationship, Taxes, Utilities, Education, Health and other issues.
In addition to this, clients can also access other specialist services within the bureau, Debt Advice, Housing Advice, Patients Advisory Support Service, Money Advice Service and Pension Wise
The service is delivered by well trained and qualified staff/advisers. Clients can access information and advice on any one or several subjects. The service is Free, Confidential, Impartial and Independent.
The Outreach service has advice surgeries in the following venues:
Monday; Coatbridge Community Foodbank 10.00am to 11.00
Tuesday Evening: Glenboig Community Centre every 2nd Tuesday from 12th May 2015, 5pm to 6pm
Muirhead Cultural Centre 6pm to 7pm.
Thursday: Bargeddie Safety Zone 10.30am to 11.30am
A home visiting service is also available for the housebound
For further information or to arrange an appointment please contact:
Jacqui MacLeod Welfare Rights Officer: on 01236 449872
Coatbridge Citizens Advice Bureau
Unit 10 Fountain Business Centre
Ellis Street, Coatbridge, ML5 3AA.
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
